Personal Data Protection Policy


The owner of the website and data controller is KOSSWELL COSMETIC, S.L., with registered office at C/Industria, 12, Guadassuar (46610) Valencia, and VAT No. B-97815039. It is the owner of the Portal and makes it available to Internet users both to provide information about the services offered by KOSSWELL COSMETIC, S.L. and to enable the provision of services through the Portal.

Contact Details

Contact telephone: 962570066
Email: [info@kosswell.com](mailto:info@kosswell.com)

Contact Details of the Data Protection Officer (DPO)

For any matter or request regarding the privacy of KOSSWELL COSMETIC, S.L., the user may contact us via our email address [info@kosswell.com](mailto:info@kosswell.com)

1.- Purpose – For what purposes do we process your data?

KOSSWELL COSMETIC, S.L. informs the User of the existence of personal data processing (processing known as “WEB USERS”) created with the data obtained through the website by and for KOSSWELL COSMETIC, S.L. and under its responsibility.
This data file has been created for the purpose of providing information about the services offered through the Portal, as well as attending to and managing enquiries made by users through this channel.
The data retention periods for the data provided by users through the forms available on the website are as follows:
In the case of enquiries: Once the enquiry has been answered, for the remainder of the current year
In the case of contracting any of our services: For the duration of the contractual relationship

2.- Lawful basis – What is the lawful basis for processing your data?

The legal basis for processing users’ personal data is the data subject’s own consent.
Likewise, the prospective offer of services is based on the consent requested from the user, and in no case will the withdrawal of such consent affect the performance of other purposes.
The user is not obliged to provide us with their personal data; however, if the minimum required data is not provided, it will not be possible to carry out the operations offered online on our website, such as responding to enquiries, making contact, leaving a comment, participating in the Blog and/or accessing the “Members’ Area”, etc.
In addition, we inform you that the user may withdraw consent for the collection and processing of their personal data at any time, using the procedure established for this purpose, without affecting the lawfulness of processing based on consent prior to its withdrawal.

3.- Recipients – To whom will your data be disclosed?

The data collected on this website through the corresponding forms will not be transferred to third parties and may only be disclosed to other companies acting as data processors, who will process the data solely in accordance with the strict instructions established by KOSSWELL COSMETIC, S.L. with such processors. In all cases, the data will be communicated within the European Union and only for the purposes indicated above.

4.- Rights – What are your rights when you provide us with your data?

Users of the website owned by KOSSWELL COSMETIC, S.L. are guaranteed the rights established under personal data protection legislation:
Firstly, the user has the right to obtain confirmation as to whether or not KOSSWELL COSMETIC, S.L. is processing personal data concerning them.

Users have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Users have the right to object to the processing of their personal data, in which case KOSSWELL COSMETIC, S.L. will cease processing such data, unless there are compelling legitimate grounds or the data is required for the exercise or defence of possible legal claims.

Users are entitled to request that KOSSWELL COSMETIC, S.L. restrict the processing of their personal data when the requirements set out in EU Regulation 2016/679 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights are met.

KOSSWELL COSMETIC, S.L. informs you that it has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and to prevent its alteration, loss, processing and/or unauthorised access, in accordance with the provisions of GDPR 2016/679 of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights.


Finally, we inform you that any data subject may lodge a complaint with the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercise of their rights.

At the following link you can obtain more information about complaints to the Spanish Data Protection Agency:

[https://sedeagpd.gob.es/sede-electronica-web/vistas/formSpam/spamDenuncia.jsf;jsessionid=3FC268F548C59FFD4F289FCC645855EA](https://sedeagpd.gob.es/sede-electronica-web/vistas/formSpam/spamDenuncia.jsf;jsessionid=3FC268F548C59FFD4F289FCC645855EA)


5.- Commercial Communications

KOSSWELL COSMETIC, S.L. may send commercial communications by any means, in full compliance with the legislation in force on the protection of personal data.

For commercial communications carried out via email and equivalent means, in compliance with the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, the User’s consent will be duly obtained at the time the corresponding data is collected.
The User may withdraw their consent to receive commercial communications at any time by simply notifying KOSSWELL COSMETIC, S.L. of their intention (via our email address [info@kosswell.com](mailto:info@kosswell.com) ).